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Hisey-McDermott & Associates

Hisey-McDermott is a partnership dedicated to providing excellent client service. We share a passion for real estate and with our 57+ years of combined experience clients rely on us to help them make the right real estate choices for their families. The Hisey-McDermott difference is a unique approach to real estate that blends caring advice with practical professionalism. Our clients benefit from having two agents dedicated to helping you make the right real estate decisions for your family. Heather and Lezlie work as a team and cooperatively ensure that clients receive the highest level of service.

We are here to work! We Live... We Laugh... We SELL!

Heather Hisey Realtor

Heather Hisey

Building connections with clients and the community 

Heather is passionate about client service and community involvement. Her hands-on approach makes sure each client feels they are her only client. Heather has lived and breathed real estate her entire life and worked with her father Clare MacLean until he passed away in 2008. This long and successful partnership with her father gave Heather a unique perspective on real estate and customer service. She continues to rely on the lessons her father taught her about the value of relationships and the importance of community involvement. Heather is committed to giving back to the community through active involvement in both the church and the community.

As a grandmother of six grandchildren and mother of three grown children, Heather understands the unique needs of families in all stages of their lives. From buying a first home to downsizing from the home where a family has been raised, Heather understands how to balance the business of real estate with the needs of her clients. Her personable and caring manner helps clients ease through some of these difficult transitions while her keen business sense ensures that the process is efficient and well managed.

Heather’s commitment to the community has included sponsoring local sports in the past, serving on the Oakville Christian School board and working with the youth at her home church, the Harvest Bible Chapel. Serving on accommodation study groups for local area schools sharing the realtors perspective on keeping schools open.

Heather enjoys her weekends when she can attend her church, Harvest Bible Chapel. She is an avid Hockey fan and enjoys spending time with her family at the cottage.

Lezlie McDermott Realtor

Lezlie McDermott

Pragmatic process, proven results

With over 20 years experience in the real estate business, Lezlie approaches each client with a wealth of market knowledge and a pragmatic approach. A graduate of Dalhousie University, Lezlie has been a part of several successful teams before partnering with Heather in 2009. Her honest, straight forward approach helps clients minimize the stress of buying or selling their home.

The mother of three children, she understands the unique demands of working parents and this sensitivity to family needs is reflected in how she works with her clients. Her results oriented style is perfect for business minded clients who want to ensure family needs are respected. As a Certified Relocation Specialist, Lezlie is adept at assisting families in the transition of moving to and from the Oakville/Burlington area.

Lezlie uses a proven process to help clients buy and sell. She takes the time to understand their needs while sharing in-depth market knowledge and formulating a plan to get them to where they want to be. Clients receive regular communication and access to her expertise when they need it. Lezlie also has extensive experience in new custom home construction and renovation. Lezlie brings honesty, practical advice and a commitment to family needs to every client relationship.

Carmen Labancz Realtor

Carmen Labancz

BUILDING RELATIONSHIPS TO ACHIEVE CLIENTS DESIRED OUTCOME

Carmen is a high-performance Realtor with over 10 years experience serving the Real Estate industry. Her background as a business manager has given her Real Estate career a high level of leadership experience and professionalism.

Honesty and integrity along with determination and dedication are philosophies that Carmen strives for in all aspects of her life. Her in-depth knowledge of the Real Estate market and excellent negotiation skills, coupled with her ability to meet her clients needs, generated a loyal following of satisfied customers and subsequent referrals.

Her genuinely caring, engaging personality and her energetic and positive attitude gives her the ability to obtain the ultimate ideal outcome in any situation. Her life has taken her from Romania to Canada, and for the last 20 years, Carmen and her son have been calling Oakville their home.


When she is not helping her clients she enjoys nature walks, photography, yoga and planning local community events.

Client Testimonials

Having bought and sold a number of homes and condos in the Burlington-Oakville communities with Heather and Lezlie, we would highly recommend the Hisey-McDermott Team. They produced high quality feature-brochures for our listings and we were given feedback after each showing. Their experience and knowledge were evident when responding to our questions as we evaluated the "pros and cons” of different properties and areas, so that we could make an informed decision about each purchase. Although buying and selling real estate can be a stressful process, we were also able to see the humour, laugh and enjoy it and with Heather and Lezlie.

Dave and Carolyn

Lezlie helped us find the perfect starter home back in 2007 and Heather and I knew who our first call would be when it was time to move up into a larger family home.  Lezlie set us up with private online search tools and came with us to every viewing. She quickly learned our needs and wants and was invaluable in final negotiations for our new house. Our old house had offers as soon as we listed and the sale was closed without even needing an open house. We couldn't be happier with the realtor experience that Lezlie provided.

Bryan and Heather - Sellers and Buyers in Oakville

My wife and I considered ourselves “self-styled Real Estate experts” thanks to a certain cable network which shall remain nameless . We figured we could get a better price on a home if we acted on our own behalf. How wrong we were. After months of searching and viewing home after home we finally gave up and acted on a referral from a friend and contacted Heather and Lezlie. We saw a few listed houses which were close but not quite what we were after. Shortly thereafter, we were advised of a “coming soon” listing in the exact spot we were after on a perfect court location which was perfect for our 4 young kids. We are certain that we would not have been able to purchase this property without Heather and Lezlie’s help. We’ll never again under-estimate the value of a good agent and the power of word of mouth networking when it comes to finding a home.The home has been a great fit, and we are so thankful for the Hisey-McDermott Team.

Grace and Mike - Buyers in Oakville

Lezlie helped us find the perfect starter home back in 2007 and Heather and I knew who our first call would be when it was time to move up into a larger family home. Lezlie set us up with private online search tools and came with us to every viewing. She quickly learned our needs and wants and was invaluable in final negotiations for our new house. Our old house had offers as soon as we listed and the sale was closed without even needing an open house. We couldn't be happier with the realtor experience that Lezlie provided.

Bryan and Heather - Sellers and Buyers in Oakville

Heather and Lezlie were very nice to work with, I enjoyed working with them and getting to know them.  It certainly was a busy time and they and my children helped with the stress level.  I won't be in that position again now that I have moved to a senior residence but I hope to be able to recommend them to others.

Eunice - Seller in Oakville

Professional, fun and thorough...these ladies made a difficult time seem like a piece of cake...I highly recommend them to anyone wishing to sell or buy a home.

Astrid - Seller and Buyer in Oakville

Your team did a great job, they went above and beyond their responsibilities and I would without hesitation be using them in the future.

Tony - Landlord in Burlington

We were referred to Heather by a friend, and after our first meeting we knew we were in good hands. Her commitment and care in finding the right home for our family was clear. Heather, Lezlie and the whole team went above and beyond to ensure that the purchase and selling of our home went as smoothly as possible. Their expert advice helped to sell our home within a short time period, above asking price, and with minimal disruption to our family life. We never felt rushed or pushed into a decision. Integrity, professionalism and genuine care are so evident in Heather and Lezlie’s approach. We would recommend them to anyone looking to buy or sell their home.

Dave, Anita and Hannah- Sellers and Buyers in the Hamilton area

Six years ago we moved with Lezlie and we had no hesitation about using The Hisey-McDermott Team this time. Lezlie and Heather listened to our requirements, gave sound advice, and worked incredibly hard with the other agents to get us the best deal for both the purchase of our new home and the sale of our old house. They were great fun to work with too ! We can highly recommend The Hisey-McDermott Team to anyone contemplating a move.

Phil and Debbie - Seller and Buyer in Oakville

In 2010 I was offered a job in Toronto while we were currently living in London, Ontario. As you can imagine, it is a very intimidating task to find a house in the Greater Toronto Area. We used several realtors before we found Lezlie and Heather. With the other realtors, the results were not very good. They didn't seem to understand our wants and needs with respect to a new home. It was a very frustrating experience. We met Lezlie and she was so friendly and accommodating of our needs. She understood from the beginning what we were looking for and where we wanted to buy. Unlike many other agents, she was not pushy or trying to rush us into a purchase. We felt very comfortable with her and with Heather. In August, we moved into our dream home and it would not have been possible without the quick work from Heather and Lezlie on the night of the sale. We had to act fast since there was a lot of interest in the house that we wanted to buy. We love our house and do not plan to move, but if we had to, I would use Lezlie and Heather without hesitation and I would recommend them to anyone we know who is looking for a home. We consider Lezlie and Heather to be great agents but we also consider them to be dear friends as well.

Dalton, Rosemarie & Dalton Jr. - Buyers in Oakville

Carmen was a consummate professional in my condo sale. She clearly stated her sales intentions and approach, and acted with a high degree of integrity and attention to detail. Consequently, my condo sold in less than a week and for my stated asking price. I have absolutely no hesitation in recommending Carmen for residential sales.

Michael L.

We have so appreciated both Heather and Lezlie in the purchase of our condo and in the sale of our house. From the beginning we were given all the necessary info to precede so we were not surprised by what would happen in the process. As we had a limited area we wanted we were never pressured to search elsewhere but Heather was all the time actively seeking the place we wanted. They were helpful with advice for staging and we were always advised well ahead of time by their office when a showing would take place. The sale and purchase was as painless as possible and went so smoothly, with most of the process handled by them. They were never too busy to answer my phone calls. We would not hesitate to recommend their service to anyone.

Dave and Mary - Seller & Buyer in Burlington

Heather and Lezlie are amazing, caring, and professional realtors. I was quite a pickey buyer and I saw many houses with them but they never made me feel pressured to buy. They stayed positive and professional throughout the process. They offered helpful advise and were always there for me when I wanted to see a property. I appreciate that they stuck with me and helped me find the perfect home. And when it came time to put in an offer I trusted their advise and approach. I look forward to working with them again. Many thanks!

Kaitlin and Liam - Buyers in Oakville

My wife and I were introduced to Heather Hisey in November by a mutual friend as we were looking to purchase our first home. Heather was diligent searching for a place within our budget and desired location and took the time to show us multiple homes as soon as they came on the market. We had tempered our expectations given product was relatively low for off-season, but within 33 days found the perfect home and paid less than the list price for a ready to live in home that was perfect for our family. Heather and her team walked us through each step of the process taking the time to explain all the details and also connected us with multiple home inspectors and lawyers to complete the transaction. Heather is a woman of faith and integrity and was professional in every sense of the word. I encourage anyone in the market to consider the use of her services.

Kevin & Lauren - Buyer in Burlington

I had the privilege of being looked after by Heather and Lezlie for the recent sale of my home. When I called to ask them to help me sell my home, they were there the next morning. Their level of service, knowledge and expertise went above and beyond normal expectations. They strategically set up the process to obtain the maximum exposure and potential ‘offers’. I was so thrilled with the speed in which my home sold and also the fact that I received 3.5% MORE than the list price, that I told all my family, friends and neighbours. You need experts like Heather and Lezlie on your team! They will be on mine for sure.

Barbara - Seller in Oakville

Carmen knows the markets and the real estate industry very well. Her honesty, professional approach, dedication and caring for her clients are the reasons that I would recommend her to anyone who is planning on buying or selling a home/condo. She has made our real estate experience an extremely positive one. We knew we were in excellent hands.

Francesca R.

As newcomers to Oakville we were depending on our Realtor to provide sound advice on neighbourhoods, housing type and valuation and Lezlie did not disappoint! From responding to one of my frenzied emails late at night to driving all over town with my wife and infant son, Lezlie made the house hunt and purchase about as stress free as possible. We are grateful for all her hard work and would certainly recommend the Hisey-McDermott team to anyone looking for a professional, flexible and results-oriented Realtor.

Joel and Christina - Buyer's in Oakville

The service Heather and Lezlie provide is attentive and flexible to our needs. They always made themselves available and provided professional advice and took the time to ensure we were making the right choices for out needs. Their negotiations are top notch and let us feel confident we made the best deal possible. I would highly recommend this team to anyone buying or selling a home.

Chris & Katie – Seller and Buyer in Oakville

I would like to share the very positive experience I had having retained the services of Carmen Labancz as my realtor. Carmen is passionate about real-estate and has a superior and always up-to-date understanding of her geographic market. She is a remarkable listener and makes sure she develops a clear picture of her client’s desires and priorities. She’s very methodical both in following-up on leads and timely attending to each process detail. She has connections in each and every niche of the ecosystem making it easy to solve logistical, financing or renovation problems. And finally her engaging personality, impeccable presentation and obvious integrity are winners when it comes down to negotiations. I could not have made a better choice!

Pierre-Yves P.

Professional, fun and thorough...these ladies made a difficult time seem like a piece of cake...I highly recommend them to anyone wishing to sell or buy a home.

Astrid – Seller and Buyer in Oakville

We were referred to Heather by a friend, and after our first meeting we knew we were in good hands.  Her commitment and care in finding the right home for our family was clear.   Heather, Lezlie and the whole team went above and beyond to ensure that the purchase and selling of our home went as smoothly as possible.  Their expert advice helped to sell our home within a short time period, above asking price, and with minimal disruption to our family life.  We never felt rushed or pushed into a decision.  Integrity, professionalism and genuine care are so evident in Heather and Lezlie’s approach.  We would recommend them to anyone looking to buy or sell their home!

Dave, Anita and Hannah - Seller in Hamilton and Buyer in Ancaster

I called Carmen Labancz and she made me her first priority – I never felt that she had other clients. She had precious advice to impart to me about the market and it turns out, of course, that she was correct. I purchased a new condo before selling my house. In this market, you want someone like Carmen at your back – sharp, professional, organized to the max. I cannot stress enough how wonderful it was to work with Carmen – it all happened easily and perfectly due to Carmen’s magic touch!

Pam R.

We would like to thank you both for helping us with the sale and buying of our properties. You both went out of your way to make it as easy as possible. We would highly recommend you to anyone in the same position as ourselves and will do so if we are ever asked.

Barbara and Ted - Seller in Oakville

This was a very unique complex sale, and was a long time in preparation. Heather and Lezlie were extremely patient and most helpful throughout the whole process. Cannot over emphasize how smooth they make the whole complex deal. 

Jean & Danny M.

Choosing the Hisey-McDermott team to sell our home was the best decision we could have made.  Heather and Lezlie were incredibly helpful and they took care of every aspect of our sale.  All issues were explained and understandable, and we were treated with respect. There was virtually no worry on our part, everything went smoothly as planned, and they handled it so well for us, we could actually relax during the process.  Heather and Lezlie took charge with care and consideration for us in the sale of our home. We felt comfortable leaving it all up to them, and they got us a fabulous result. We had numerous offers, and they demonstrated their expertise and good judgement in achieving a successful outcome for us.  They are personable professionals that care, and we are forever grateful for their help.  If you are selling your home, select the Hisey-McDermott team.  Without hesitation, we are recommending them as our best choice.

A and J Morrison - Sellers in Oakville

The service provided by both Heather and Lezlie for the purchase of the house was outstanding. Both ladies went out of their way to help find the best home for our daughter and her family, as well as our son, who purchased a home in September. Once found, your team was most accommodating while completing all the "small details" required for smooth closing. Not only did Heather work hard to find the right homes, she did so while dealing with a very difficult personal matter. Lezlie was great stepping in when Heather was not available, and Nancy, you were most helpful any time we called. We would not hesitate to recommend your team to family and friends.

Marie - Buyer in Oakville