Building connections with clients and the community
Heather is passionate about client service and community involvement. Her hands-on approach makes sure each client feels they are her only client. Heather has lived and breathed real estate her entire life and worked with her father Clare MacLean until he passed away in 2008. This long and successful partnership with her father gave Heather a unique perspective on real estate and customer service. She continues to rely on the lessons her father taught her about the value of relationships and the importance of community involvement. Heather is committed to giving back to the community through active involvement in both the church and the community.
As a grandmother and mother of three grown children, Heather understands the unique needs of families in all stages of their lives. From buying a first home to downsizing from the home where a family has been raised, Heather understands how to balance the business of real estate with the needs of her clients. Her personable and caring manner helps clients ease through some of these difficult transitions while her keen business sense ensures that the process is efficient and well managed.
Heather’s commitment to the community has included sponsoring local sports, serving on the Oakville Christian School board and working with the youth at her home church, the Harvest Bible Chapel. Serving on accommodation study groups for local area schools sharing the realtors perspective on keeping schools open.
Heather enjoys her weekends when she can attend her church, Harvest Bible Chapel. She is an avid Hockey fan and enjoys spending time with her family and especially her grandkids!
Pragmatic process, proven results
With over 17 years experience in the real estate business, Lezlie approaches each client with a wealth of market knowledge and a pragmatic approach. A graduate of Dalhousie University, Lezlie has been a part of several successful teams including VHM and The Invidiata Team at RE/MAX before moving to Century 21 Miller to partner with Heather. Her honest, straight forward approach helps clients minimize the stress of buying or selling their home.
The mother of three young children, she understands the unique demands of working parents and this sensitivity to family needs is reflected in how she works with her clients. Her results oriented style is perfect for business minded clients who want to ensure family needs are respected. As a Certified Relocation Specialist, Lezlie is adept at assisting families in the transition of moving to and from the Oakville/Burlington area. She has been a regular contributor to LifeWithKids.ca, a local online magazine for families in the Oakville-Burlington area.
Lezlie uses a proven process to help clients buy and sell. She takes the time to understand their needs while sharing in-depth market knowledge and formulating a plan to get them to where they want to be. Clients receive regular communication and access to her expertise when they need it. Lezlie also has extensive experience in new custom home construction and renovation. Lezlie brings honesty, practical advice and a commitment to family needs to every client relationship.
Lezlie enjoys her role as a Hockey Mom and enjoys being part of all of her children's extra curricular activities.
In 2010 I was offered a job in Toronto while we were currently living in London, Ontario. As you can imagine, it is a very intimidating task to find a house in the Greater Toronto Area. We used several realtors before we found Lezlie and Heather. With the other realtors, the results were not very good. They didn't seem to understand our wants and needs with respect to a new home. It was a very frustrating experience. We met Lezlie and she was so friendly and accommodating of our needs. She understood from the beginning what we were looking for and where we wanted to buy. Unlike many other agents, she was not pushy or trying to rush us into a purchase. We felt very comfortable with her and with Heather. In August, we moved into our dream home and it would not have been possible without the quick work from Heather and Lezlie on the night of the sale. We had to act fast since there was a lot of interest in the house that we wanted to buy. We love our house and do not plan to move, but if we had to, I would use Lezlie and Heather without hesitation and I would recommend them to anyone we know who is looking for a home. We consider Lezlie and Heather to be great agents but we also consider them to be dear friends as well.Dalton, Rosemarie & Dalton Jr. - Buyers in Oakville
Heather and Lezlie are amazing, caring, and professional realtors. I was quite a pickey buyer and I saw many houses with them but they never made me feel pressured to buy. They stayed positive and professional throughout the process. They offered helpful advise and were always there for me when I wanted to see a property. I appreciate that they stuck with me and helped me find the perfect home. And when it came time to put in an offer I trusted their advise and approach. I look forward to working with them again. Many thanks!Kaitlin and Liam - Buyers in Oakville
The service provided by both Heather and Lezlie for the purchase of the house was outstanding. Both ladies went out of their way to help find the best home for our daughter and her family, as well as our son, who purchased a home in September. Once found, your team was most accommodating while completing all the "small details" required for smooth closing. Not only did Heather work hard to find the right homes, she did so while dealing with a very difficult personal matter. Lezlie was great stepping in when Heather was not available, and Nancy, you were most helpful any time we called. We would not hesitate to recommend your team to family and friends.Marie - Buyer in Oakville
We would like to thank you both for helping us with the sale and buying of our properties. You both went out of your way to make it as easy as possible. We would highly recommend you to anyone in the same position as ourselves and will do so if we are ever asked.Barbara and Ted - Seller in Oakville
We were referred to Heather by a friend, and after our first meeting we knew we were in good hands. Her commitment and care in finding the right home for our family was clear. Heather, Lezlie and the whole team went above and beyond to ensure that the purchase and selling of our home went as smoothly as possible. Their expert advice helped to sell our home within a short time period, above asking price, and with minimal disruption to our family life. We never felt rushed or pushed into a decision. Integrity, professionalism and genuine care are so evident in Heather and Lezlie’s approach. We would recommend them to anyone looking to buy or sell their home.Dave, Anita and Hannah- Sellers and Buyers in the Hamilton area
This was a very unique complex sale, and was a long time in preparation. Heather and Lezlie were extremely patient and most helpful throughout the whole process. Cannot over emphasize how smooth they make the whole complex deal.Jean & Danny M.
Having bought and sold a number of homes and condos in the Burlington-Oakville communities with Heather and Lezlie, we would highly recommend the Hisey-McDermott Team. They produced high quality feature-brochures for our listings and we were given feedback after each showing. Their experience and knowledge were evident when responding to our questions as we evaluated the "pros and cons” of different properties and areas, so that we could make an informed decision about each purchase. Although buying and selling real estate can be a stressful process, we were also able to see the humour, laugh and enjoy it and with Heather and Lezlie.Dave and Carolyn
I had the privilege of being looked after by Heather and Lezlie for the recent sale of my home. When I called to ask them to help me sell my home, they were there the next morning. Their level of service, knowledge and expertise went above and beyond normal expectations. They strategically set up the process to obtain the maximum exposure and potential ‘offers’. I was so thrilled with the speed in which my home sold and also the fact that I received 3.5% MORE than the list price, that I told all my family, friends and neighbours. You need experts like Heather and Lezlie on your team! They will be on mine for sure.Barbara - Seller in Oakville
As newcomers to Oakville we were depending on our Realtor to provide sound advice on neighbourhoods, housing type and valuation and Lezlie did not disappoint! From responding to one of my frenzied emails late at night to driving all over town with my wife and infant son, Lezlie made the house hunt and purchase about as stress free as possible. We are grateful for all her hard work and would certainly recommend the Hisey-McDermott team to anyone looking for a professional, flexible and results-oriented Realtor.Joel and Christina - Buyer's in Oakville
My experience with Erin Palladine was one of a kind, she is truly an asset to your team, and she really and truly loves what she is doing and it shows in her execution of her role. I would recommend Erin and the entire team to anyone wanting to buy or sell a home. It is hard to find in this world today, an individual who not only shines herself, but shares that in all that she does, with a wonderful team behind her.It was a pleasure working with your team. This all happened so quickly, I appreciate your team's agility in dealing with my tight timelines and their customer focus. For the first time in a long while I felt looked after.Nicole Seller and Buyer in Oakville
Lezlie helped us find the perfect starter home back in 2007 and Heather and I knew who our first call would be when it was time to move up into a larger family home. Lezlie set us up with private online search tools and came with us to every viewing. She quickly learned our needs and wants and was invaluable in final negotiations for our new house. Our old house had offers as soon as we listed and the sale was closed without even needing an open house. We couldn't be happier with the realtor experience that Lezlie provided.Bryan and Heather - Sellers and Buyers in Oakville
Professional, fun and thorough...these ladies made a difficult time seem like a piece of cake...I highly recommend them to anyone wishing to sell or buy a home.Astrid - Seller and Buyer in Oakville
We are extremely satisfied with the service provided by Erin Palladine and the Hisey-McDermott Team for both the sale of our old home and the purchase of our new home. Erin's patience and dedication resulted in acquiring top dollar on the sale transaction and her involvement was crucial in finding a new home that perfectly suits the needs of our growing family. I was very pregnant at the time which gave us a fairly tight deadline, and my husband and myself both had very different ideas of what we wanted in a new house. Erin navigated those and other challenges with poise and compassion and worked with us to find something we both loved in a timeframe which suited our needs. We are thankful to have had Erin on our side for these transactions and would be happy to work with her again.Angela and David
Six years ago we moved with Lezlie and we had no hesitation about using The Hisey-McDermott Team this time. Lezlie and Heather listened to our requirements, gave sound advice, and worked incredibly hard with the other agents to get us the best deal for both the purchase of our new home and the sale of our old house. They were great fun to work with too ! We can highly recommend The Hisey-McDermott Team to anyone contemplating a move.Phil and Debbie - Seller and Buyer in Oakville
We have so appreciated both Heather and Lezlie in the purchase of our condo and in the sale of our house. From the beginning we were given all the necessary info to precede so we were not surprised by what would happen in the process. As we had a limited area we wanted we were never pressured to search elsewhere but Heather was all the time actively seeking the place we wanted. They were helpful with advice for staging and we were always advised well ahead of time by their office when a showing would take place. The sale and purchase was as painless as possible and went so smoothly, with most of the process handled by them. They were never too busy to answer my phone calls. We would not hesitate to recommend their service to anyone.Dave and Mary - Seller & Buyer in Burlington
My wife and I considered ourselves “self-styled Real Estate experts” thanks to a certain cable network which shall remain nameless . We figured we could get a better price on a home if we acted on our own behalf. How wrong we were. After months of searching and viewing home after home we finally gave up and acted on a referral from a friend and contacted Heather and Lezlie. We saw a few listed houses which were close but not quite what we were after. Shortly thereafter, we were advised of a “coming soon” listing in the exact spot we were after on a perfect court location which was perfect for our 4 young kids. We are certain that we would not have been able to purchase this property without Heather and Lezlie’s help. We’ll never again under-estimate the value of a good agent and the power of word of mouth networking when it comes to finding a home.The home has been a great fit, and we are so thankful for the Hisey-McDermott Team.Grace and Mike - Buyers in Oakville